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If your requested dates are available, a deposit will be required to confirm your reservation. The dates will be provisionally held in your name for 7 days following the date of reservation to allow for payment of the deposit.
We will send you a return email that will contain a booking form and details including the amount of deposit necessary. This amount is usually required in euros but some owners may accept pounds. The remainder will be calculated and you will be advised of the outstanding amount which will be due 8 weeks before arrival at the property, together with a refundable damages deposit of around 150/200 euros (this varies depending on the property).
Full deposits will be returned for any reservation cancelled with more than 3 months notice. After this time the deposits are non-refundable.
For rental properties an additional deposit against damage/breakages (and electric, water and telephone bills only applicable on long term rentals) will be required. This is usually 150 – 200 euros or pounds (varies depending on property). This deposit will be returned a week to 10 days after leaving the property once it has been checked and verified that no costs have been incurred. In the event of part or all of the deposit being retained a comprehensive breakdown of costs will be provided. If the total cost of repairs/replacement exceeds the amount of the deposit the guests will also be held liable for the difference and invoiced accordingly.
On departure the property is expected to be left in a similar condition as it was on arrival. If at any time we feel that excessive cleaning is required in the property then this will be charged accordingly.
The property is made available strictly for short term rental, and must be vacated by 10.30am on the day of departure stated.
Guests are responsible for their own travel insurance. Any valuables, personal objects, and cash left unattended in the properties are not covered on the property insurance. In the case of any accidents occurring within the property which result in medical or other expenses, guests are expected to claim from their own holiday insurance. No responsibility is assumed by the owners or Pueblo Holidays to cover any costs.
It is assumed that guests have their own holiday insurance to protect their holiday arrangements and cover any accidents/illnesses and medical treatment that may be needed whilst in Spain.
Only the persons named on the booking form shall be permitted to occupy the accommodation. In no circumstances may the maximum number of persons stated in the apartment/villa description and/or booking form be exceeded, and no additional guests may be accommodated without prior permission. Any extra persons on arrival will be refused entry.
Sorry, pets are not permitted in the rental properties.
If the rare event that you encounter any problems with your apartment, please inform us immediately so that we can attempt to rectify them. We cannot be held responsible for any problems not reported until you have returned home.
We request that guests adhere to the rules set by the community in which they are temporarily resident. In the instance that guests are requested to vacate the property (either by the owner or by the residents community) due to their own behaviour, their losses and future costs will be their own responsibility. No refunds will be given.
The property may be inspected occasionally.
While we have done our utmost to be both accurate and informative, neither ‘puebloholidays’ nor the apartment owners can be held liable for any information, or any actions resulting from information, contained on the website- www. puebloholidays.com.
We do not accept responsibility for losses, additional expenses, inconvenience or distress due to delays in road or air services, quarantine, sickness, strikes, war or threat of war, weather conditions, riots and civil strife, terrorist activity, natural disaster, industrial disputes, government action, airport regulations, technical problems due to transport, failure of local services, or any other matter whatsoever over which the Company has no control.
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